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Author Topic: lifetime sealer  (Read 10664 times)
tims
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« on: July 03, 2008, 11:59:10 AM »

Hi,
Does anyone know anything about GRANITE SHEILD lifetime warranty sealer ? I hear it's the best , has anybody tried it ?
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Mark D.
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« Reply #1 on: July 03, 2008, 06:57:38 PM »

You hear it's the best? Sounds like a salesperson for granite shield. An impregnating sealer with a lifetime guarantee? I'll take that bet. Just don't spill anything on  it that is alkaline in nature or it will be gone.

We carry the very best impregnating sealers from Tenax. All three of them, Ager, Hydrex & Protex are made in Italy where they know stone.

Mark
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tims
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« Reply #2 on: July 04, 2008, 08:58:46 PM »

No,not a sales person! I'm a fabricator and ran into another fabricator at a zodiac training session that said his company uses it and  all their customers get it
and they like it .
from what I understood it's 4 or 5 different chemicals.That can't be just an impregnator.
Our shop has used tenax and stone tech they are fine but there is no guaranty.I know Italians know stone my grandfather started our company in Italy in 1930 something
not knocking any products just looking for something better Undecided
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Mark D.
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« Reply #3 on: July 04, 2008, 10:03:32 PM »

Tims,
You don't need to seal engineered stone. Zodiac, CeasarStone, Stonite are all made of quartz and resin. The resin that adheres the quartz makes it sealed already.

Mark
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tims
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« Reply #4 on: July 05, 2008, 05:46:41 AM »

Hi,
Yes,that makes sense,but check out their demo videos @  WWW.GRANITESHIELD.NET  it makes it shinier and enhances the color.(some of the fake stuff starts out pretty dull looking)
I am more interested in natural stone sealers. I am authorized to work with zodiac but I think we will stick to natural materials.
I think customers would be much happier if they never had to worry about sealing.And that alone should increase sales.
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Stone Dude
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« Reply #5 on: July 05, 2008, 10:11:52 AM »

our shop was a GraniteShield certified applicator. we no longer offer graniteshield. we offer our own lifetime gaurantee, regardless of the sealer we decide to use for the application. although we did not care for granite shield's product, i must say their customer service was good. if anyone tells you they have the "answer" or the "solution" theyre full of it.
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Cameron DeMille
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tims
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« Reply #6 on: July 07, 2008, 11:55:22 AM »

How,do you offer a lifetime guaranty,if the sealer manufacturer does not? are you talking about a maintenance plan? GRANITE SHEILD is a permanant sealer
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Stone Dude
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« Reply #7 on: July 07, 2008, 03:40:22 PM »

tims there is really no such thing as a "permanent" sealer. the products we use work very well, and we dont need a manufacturers warranty. we offer a lifetime gaurantee against staining and absorption. 20 years down the road you get stain, we take care of it no questions asked, and reseal the counter if needed. most of these manufacturers warranties are more hassle than its worth. a good impregnating sealer, if applied correctly, should last 5-10 years easily.
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Cameron DeMille
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tims
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« Reply #8 on: July 07, 2008, 06:15:35 PM »

Thanks "dude"
Using the current sealers on the market we have to take care of stains for our customers also but the point is not to have to worry about it at all
and so far what I hear is good, thanks for your opinion.
I 've tried the rest, not impressed,
I'm going to try someone who will back their product so far it's GRANITE SHIELD
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Mark D.
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« Reply #9 on: July 07, 2008, 07:02:32 PM »

When you are ready to try Tenax let me know. They have 3 impregnating sealers that are very durable and long lasting.
If your product is sealed it should not stain.
If it is sealed it should stay sealed unless acted upon by an outside force (think alkaline solution here0.

Mark
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Stone Dude
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« Reply #10 on: July 07, 2008, 09:05:53 PM »

Mark, whats the Tenax top of the line sealers?
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Cameron DeMille
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Mark D.
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« Reply #11 on: July 08, 2008, 12:21:42 AM »

Cameron, it really depends on your application. Here is what they have:

Hydrex is a mineral based sealer. It is easy to apply and will fill the pores nicely with no visible change once it has dried (unless you put it on too thick). It dries clear and invisible so you don't have a residue to wipe off. This is their least expensive and best selling sealer and for granite, marble or other dense stones I would get this unless you want a color enhancing sealer.

Protex is a resin based non color enhancing sealer. It is a better sealer that Hydrex and is especially made for more porous stone and outdoor applications (think of Hydrex on steroids). A light color enhancement may occur on some stones with this sealer but it lightens up in a week or two if it does occur at all. Since this is a resin based sealer you have to wipe the greasy residue off the stone when you are finished with it.

Ager is probably the best known and best selling color enhancing sealer. More fabricators use this product for getting the wet look than any other. It is excellent for indoor or outdoor applications (In fact, the Tenax USA building in Charlotte NC has some granite veneer on the outside of it and some of the granite had Ager applied to it over 5 years ago and the stone still has the wet look - deeper, richer color). This is also a resin based sealer, so once again you have to buff the residue off the stone when you are finished sealing with it.

Ager Tiger was made with the fabricator in mind. It will also give the stone the wet look. It was designed for more porous stone and also for "exotic" stone. With this product you use it halfway through the polishing process and then again at the end of the polishing process. This is also a resin based sealer, so once again you have to wipe the residue off the stone upon completion of sealing.

In my experience, most indoor sealing can and should be done with Hydrex or Ager (use Ager only if you want the stone's "wet look). I have a travertine shower that I sealed with Hydrex and it was good for about 5 years of daily showers.

If you have any questions please call me. Selling a sealer with a lifetime guarantee sounds good, but the lifetime is totally dependent on what goes onto that counter. Since a true impregnating sealer pentrates into the stone and is not a surface treatment or barrier you can remove any sealer with an alkaline solution - just like you would remove a stain. There are lots of household products that are alkaline in nature and if they come into contact with your sealed counter they will immediately start removing the sealer. I am not saying the sealer will be gone instantly, but the process will start right away. Things under your sink like Drano or Easy Off are heavy duty alkalies. Soaps containing lye are alkaline in nature also. That's why even with a sealed counter you want to use a Ph balanced cleaner as a good Ph balanced cleaner will not harm or remove your sealer.

I either cleared this up or made it clear as mud...you tell me   Cheesy

Glad to be of service,
Mark

p.s. - Let me know if you need some of this stuff
« Last Edit: July 08, 2008, 08:33:04 AM by Mark D. » Logged

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DBP
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« Reply #12 on: July 08, 2008, 08:10:01 AM »

Hi Cameron,

I Actually have a quote from an email sent from Mark Demille regarding Granite Shield dated 9/19/06 -

[Attempt to post a personal & Private e-mail. Deleted for personal privacy reasons.]

LEARN SOME MANNERS!

J. Smith
« Last Edit: July 09, 2008, 09:48:01 AM by DeFusco Tech » Logged
DBP
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« Reply #13 on: July 08, 2008, 09:21:50 AM »

our shop was a GraniteShield certified applicator. we no longer offer graniteshield. we offer our own lifetime gaurantee, regardless of the sealer we decide to use for the application. although we did not care for granite shield's product, i must say their customer service was good. if anyone tells you they have the "answer" or the "solution" theyre full of it.

I forgot to mention that when Demille Marble was an authorized Granite Shield applicator you guys were selling over $5,000 in Granite Shield sales monthly at all times, some months over $10,000. Since approximately the end of 2005 Demille Marble not offering Granite Shield, Granite Shield has only 2 warranty calls from Demille Marble sales. One just recently saying she called your showroom and you guys asked her to call us to set up an appointment. She was taken care of her immediately.
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tims
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« Reply #14 on: July 08, 2008, 11:14:37 AM »

Thats what I'm talking about, with service like that how can you go wrong ?
The last time we had a problem with one of the sealers everyone talks about
they simply said it was applied wrong , I guess after all that time we forgot how
to use it Roll Eyes
after 5 more calls from the homeowner and 4 trips oil stains still happened
and were told something is wrong with the granite .we dumped that company
and went to another. We still have to go back  from time to time.I have signed up!!!!!!
next time I can offer GRANITE SHIELD and this poor woman's nightmare will be over . Smiley
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