Granite changing colors and it is sealed +

[deemaxx]

Hi Mark & Stone Dude:

The granite fabricators came out today. I have a few questions or you because I have some problems that may or may not be able to be fixed. And I want your opinion.

There are places along the edge on the top that the granite is dull, and there are a few chips along the edge.

There are also 6 places by my stove top that look like chips in the center of a piece not the edge. Not only can you feel it with your nail, you can see the chipped area. Can this be filled in or fixed?

The bottom edge has rough spots in many places also. Although I am not worried about that, except for one place by the dishwasher exactly in the same place that the previous granite chipped and cracked.

There is only one seam and it is close together, however there are 3 places where the granite is chipped along the edge. Can they fix that?

The head fabricator [who was not here at all again] is telling me that this is natural. He has not seen the areas in question; these are actually chips, not the beauty of the stone. I do know the difference. I was not home, but my husband said they put some kind of sealer on it, only good for 6 months. Must be crummy sealer. 

Now I have to wait for the manager of the store to come out and look at my kitchen. I hate playing these games. I wish they would install  correctly the first time. I must say we made a good choice, because it looks wonderful in the kitchen.

Last but not least, some people say do not seal Verde Butterfly, and others say do seal. What is your opinion on this? And if I do need sealer, what kind?

Thanks so very much for your help.
Diann

[deemaxx]

 Hi to both of you:

Mark and Cameron:

I cannot thank you enough for all the help you have given me during this "Granite From H*ll ordeal".

When I got home Wednesday I was not a happy camper with the installation, but knew what to look for because of the detailed answers you both provided.

I had 2 Managers,  and 4 Fabricators, at my home yesterday repolishing edges, fixing chips, etc.

We made an excellent color choice, also thanks to you both for answering all my questions.  And I know you thought I asked too many, but both of you always answered.

 You both have WONDERFUL CUSTOMER SERVICE!

Thanks a BIG BUNCH.

Diann

[donstone]

Hopefully, this will not to add to the confusion. I do restoration work in the Denver area and  have seen this numerous times with this stone. I believe it is the resin darkening. I have been successful once with using an acetone pultice, numerous times. Soak a white rag or paper towels with acetone. Cover with plastic wrap and tape it down. Repeat often. Good luck.

[deemaxx]

Hopefully, this will not to add to the confusion. I do restoration work in the Denver area and  have seen this numerous times with this stone. I believe it is the resin darkening. I have been successful once with using an acetone pultice, numerous times. Soak a white rag or paper towels with acetone. Cover with plastic wrap and tape it down. Repeat often. Good luck.

We tried everything and nothing worked. But thank you for your reply


I had the granite replaced with Verdi Butterfly on Wedsnesday and thurs. My kitchen now looks great

[granitegod]

its radio active, thats why it changed colors yo.

[deemaxx]

its radio active, thats why it changed colors yo.

LOL

[Stone Dude]

Hopefully, this will not to add to the confusion. I do restoration work in the Denver area and  have seen this numerous times with this stone. I believe it is the resin darkening. I have been successful once with using an acetone pultice, numerous times. Soak a white rag or paper towels with acetone. Cover with plastic wrap and tape it down. Repeat often. Good luck.

if the resin darkened, how would a poultice help? resin is not porous. i have seen resin turn colors, but have not seen any methods reverse it. the stone itself can absorb and darken then surface, which we have dealt with a few times.



Diann, great to hear that they got it done for you.

[deemaxx]

Hopefully, this will not to add to the confusion. I do restoration work in the Denver area and  have seen this numerous times with this stone. I believe it is the resin darkening. I have been successful once with using an acetone pultice, numerous times. Soak a white rag or paper towels with acetone. Cover with plastic wrap and tape it down. Repeat often. Good luck.

if the resin darkened, how would a poultice help? resin is not porous. i have seen resin turn colors, but have not seen any methods reverse it. the stone itself can absorb and darken then surface, which we have dealt with a few times.



Diann, great to hear that they got it done for you.

Hi Cameron: Yes I am very happy with the outcome. I thanked Mark on the phone on Saturday and Now I am also thanking you. I could not have resolved all the issues without both of you. Besides validating my thoughts, you both kept me sane throughout the process of dealing with the store. Couldn't have done it without you guys.

By the way I tried the acetone pultice, as the first step. When the fabricator came to take out the granite, it was orange all the way through.

[sunshine08]

I also have bought A countertop 5 years ago, and it is still looks beautiful now. It depends on the quality of stone. I think the supplier may send a crack one and sealed it to you. So now, it is crack again.
Bathroom Sink
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