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Author Topic: Tenax Ager caused a white film. How does I fix this?  (Read 5127 times)
will50411
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« on: May 10, 2007, 12:13:21 PM »

I have applied tenax ager to my black Galaxy floor. I applied it with a sponge by hand and buffed it off as directed. I LET IT DRY. There is a whitish film on it now. Buffing it with a clean cloth does nothing. Any suggestions? 
« Last Edit: May 15, 2007, 12:04:13 PM by DeFusco Tech » Logged
Mark D.
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« Reply #1 on: May 10, 2007, 05:16:41 PM »

Buff it with extra fine steel wool and let me know how it turned out.
There is nothing in the Ager which will turn stone white. In fact, it is used for covering white in stone. Before you applied it what products did you use to clean the floor? Please don't tell me Lestoil.

Mark
« Last Edit: May 11, 2007, 12:13:44 AM by Mark D. » Logged

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will50411
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« Reply #2 on: May 11, 2007, 06:17:14 AM »

I cleaned it with water only. Someone suggested re appling the ager. I had used a floor buffer with one of those red pads. They think I buffed the ager off?
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« Reply #3 on: May 11, 2007, 07:16:42 AM »

The red scrubbie pads? Those red pads are made of silicon carbide. You can actually scratch granite with them.
Try reapplying the ager and buff it with a cloth. If that works give it a second coat and then you are done.

Glad to be of service,
Mark
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will50411
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« Reply #4 on: May 14, 2007, 07:35:25 PM »

I  have reapplied the ager-- It is tiger ager. the floor is much better but it marks every time anyone walks on it You can see their prints. Is thereanything else to do ?
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Mark D.
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« Reply #5 on: May 15, 2007, 12:30:08 AM »

Will,
I have NEVER had that happen. I will contact Tenax in the morning to ask them the solution. Just so I have my facts straight:
The floor is black galaxy granite tiles
There was no sealer on the stones at all prior to you ptting the Ager on it
They were washed and allowed to dry prior to using Ager

Also, can you tell me the color and type of grout? That may not have any bearing on it, but the more info I get the better I can help you. If you can send me a digital picture showing it that would be better still. Either post it here or email it directly to me at mark@defusco.com

Glad to be of service,
Mark
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will50411
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« Reply #6 on: May 15, 2007, 07:54:44 AM »

The tile is black gakaxy. It was never sealed. Cleaned only with water. Do not know what type of grout but it was unsanded black color. Thanks
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« Reply #7 on: May 15, 2007, 08:15:13 AM »

I just got off the telephone with Filippo from Tenax. He said the only way for that to happen is if you use way too much Ager. You only need to apply enough for the stone to absorb it. If you put too much on the stone debris gets into the resin and leaves the film you are speaking of.
He said this can be fixed one of two ways. Either remove the entire seal with an alkaline solution, clean and reseal or (this next one is my choice) Buff your floor with extra fine steel wool and that will eliminate the milky film.

Please keep me posted until the job is correct.

Glad to be of service,
Mark
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will50411
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« Reply #8 on: May 21, 2007, 07:18:53 AM »

So far I have not been able to find steel wool polishing pads. Does anyone have a source. Also, are there any of the other pads that are safe for granite?
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« Reply #9 on: May 21, 2007, 07:25:18 AM »

First of all, the extra fine steel wool is not a polishing pad. It is steel wool. You can get it at any arts & crafts store. If you use that to buff out the Ager it will remove the white film and leave you with the look you desire. You can use the extra fine steel wool to buff by hand or you can use it on a grinder if you have. For a grinder use a Velcro faced backing pad (the type that you use with diamond polishing pads), but instead of putting on a polishing pad just slap the steel wool to the Velcro face and away you go!

I don't understand the 2nd question "Also, are there any of the other pads that are safe for granite?". What are you asking here?

Mark
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will50411
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« Reply #10 on: May 21, 2007, 08:06:13 AM »

What kind of floor buffer pads are safe for granite if any. The red ones are obviously not. Are there any synthetic pads for granite? Thanks for your help
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« Reply #11 on: May 21, 2007, 08:51:41 AM »

What are you trying to do with them? Are you resurfacing the floor?
Increasing the gloss?
Cleaning it?
Mark
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will50411
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« Reply #12 on: May 21, 2007, 01:00:29 PM »

Just to  increase gloss.
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Mark D.
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« Reply #13 on: May 21, 2007, 07:10:57 PM »

The Ager is a color enhancing sealer. It does not increase gloss. To increase the gloss you use Diaglo. Simply sprinkle it generously on the stone and get it moist so you can create a paste with it. For a floor you can use a janitor's floor machine with a linen pad.
Here is a link:
http://www.defusco.com/Glues:-Epoxy,-Polyester,-etc.-Stone-Polish/c82_508/index.html

Glad to be of service,
Mark
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will50411
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« Reply #14 on: June 05, 2007, 01:12:18 PM »

Just finished buffing all the black galaxy with steel wool. It worked great. My wife will speak to me again.  Thank You so much  Cheesy
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