Need Clarification Please (Marble Damage)

[CuteShoeGirl]

Well, I hope this is in the right spot. This is a little confusing.

Anyway, I'm a professional house manager and one of my clients had her marble shower damaged by a housekeeper who installed an automatic 'scrubbing bubbles' machine which sprayed a chemical daily on her marble - don't get me started. So, now it's streaked and looks terrible. You wash it but it never looks clean. It always looks like it has dripping 'hard water stains', but it's really the damage from the chemical.

I read both these pages (as linked below) and now I'm confused if we just need to do a caustic soda and water treatment (vertical walls...) or if we need to do that as well as re-polish it as outlined in the 2nd article link - which incidentally has tons of broken links to the products. I have found/fixed them to show my client but the article needs updating. Great article - the fixed links would be awesome!

So, here's the first article on the caustic soda and water (but I need to do it on a vertical surface) http://www.granitehelp.info/index.php/topic,295.0.html

and here's the article I read that has her exact problem, but includes buying a variable angle grinder as well as some Dia-glo and polishing pads - and these links are all broken so while I can figure out the polish and grinder, I'm really unclear what back pads to get since all I see have different grit strengths and if you put a felt pad on it, then the grit doesn't matter.

http://www.granitehelp.info/index.php?topic=272.0;prev_next=prev

I'm slightly intelligent, considering I'm a blonde woman, and having grown up in a construction family but this one has me perplexed as to which method to use and which exact tools. Please help! TY!

[Mark D.]

We had a lot of links change with our SEO so I am working on those and have fixed the ones you said were bad.
It sounds like the maarble is etched and since it is not a stain you should not try to remove a stain. If the stone is still smooth  (indicating the etch is not deep) you can try to fix it with the marble repolishing kit. This should be sufficient but if it is etched deeply you will need to hire a restoaration contractor to take care of this.
Here is the link for the kit you need for marble. It also works well on other calcites like limestone, travertine and onyx:
http://www.defusco.com/Dia-Glo-Marble-Complete-Repolishing-Sealing-Kit-2668

If you need more info feel free to call me at 800-289-6834.
Glad to be of service,
Mark

[CuteShoeGirl]

Mark!

  Thank you so much for your time and expertise. Greatly appreciated.

 If she chooses to repair this I will update you as to how it went - probably take a few before and after pics of the stone close up and share them if your forum allows.

 Thanks again

 

[creativemarbleandgranite]

You will need a skilled tradesman a polisher sandpaper 300 to 600 and marble medic,tools are easy finding someone good enough to do it nis the prob lol

[creativemarbleandgranite]

wondering if you got your shower fixed?