How to remove Haze from polised travertine

[tile shop]

A friend of mine had travertine floors installed and the installer didnt seal stone first and grouted which left haze. We have tried to use pumice but did not help. How do we find something or one to strip and repolish the floor?

[Mark D.]

Before I comment on this, would it be possible for you to send me a couple of pictures showing the haze? What cleaners have you used to remove the haze?

DO NOT USE PUMICE ON TRAVERTINE! It will scratch the heck out of it!

Mark

[tile shop]

I work at The Tile Shop and customer had Jinshon Bone polished travertine installed on floors and the installer didnt seal the floor first and grouted it with latex additive in grout (im guessing this ) and now there is haze left. They have tried to use haze remover and had someone come out and try to buff it out with not results. i suggested polutice not pumice (sorry) That didnt work so Im guessing that all that can be done is to remove finish and repolish. I told them I would try to find an answer for them. I cant get pics as of now but as a fomer installer all I canassume is thsat no sealer was used and a latex additive was used in grout. there is about 500 sq ft. of this floor. I have searched for a local company to maybe help them but still looking for different answers.

[Mark D.]

If you tried Poultice (I am thinking of a particular product from Alpha Professional Tools), and it did not work then the next step would be to get DiaGlo for marble. This is a polishing compound, You would need to rent a floor buffing machine with the finest pad they have (white or linen). Sprinkle the powder on the floor and mist it over with water. Buff it  with the machine, forming a paste. Add water as necessary to keep the paste moist. This product has an ultra fine diamond abrasive in it and should remove the haze for you. You may need to do more than one application, but it should work. Here is the link:
http://www.defusco.com/diaglo-marble-1qt-p-1455.html

If you have any questions please call me at 800-289-6834.
Mark

[Mark D.]

Wait a second..I forgot the simple approach. Try acetone and steel wool. The acetone will dissolve the caulk and the steel wool acts as the abrasive. The acetone will not affect the color or shine of the travertine. Try this before doing the Diaglo routine.

Mark